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Student Charges

Cost of Care

Student Health and Wellness (SHW) professional services are included with tuition as mandatory fees. This means there is no charge for the evaluation and management services provided by the clinician during your visit (e.g. physician, nurse practitioner, mental health clinician, or health educator.)  However:

  • there are charges for medications, lab tests, supplies for certain treatments, immunizations and injections, and copies of your medical record. In addition, there are charges associated with referrals that occur outside of SHW.

For a comprehensive list of charges, and a detailed breakdown of the billing process view the website below.

Pricing at SHW

  • All UVA students, regardless of credit hours, are eligible to receive services from the Student Disability Access Center free-of-charge.
  • No-Show Policy: If SHW does not hear from you within these timeframes, a $25 “No Show” charge will be charged to your SIS account: 
    • CAPS appointments must be cancelled by 8am on the day of the appointment.
    • All other appointments must be cancelled at least one hour before the appointment time.
    • SHW services are available to returning students during the summer months. If returning students are not enrolled in a summer course, there will be a $15 per clinic per day charge.
    • The last day for graduating students to access Student Health and Wellness (SHW) services for 2023, including TimelyCare services, is Friday, May 26th. 

Submitting Charges to Insurance

Your walkout statement is a receipt for services provided by SHW. It contains the information you need to obtain reimbursement from your insurance plan, specifically physician name, diagnosis code(s), date of service, type(s) of service, and payment. You may also obtain a copy of your statement through the HealthyHoos Patient Portal.

If you do not have the Aetna Student Health Plan and would like to obtain reimbursement for SHW charges from your insurance plan:

  • Call the customer service number on your insurance card and request a claim form.
  • Complete the claim form and attach it to your SHW walkout statement.
  • Send the claim form and walkout statement to your insurance company for reimbursement consideration (Coverage varies depending on plan benefits; SHW has no say or control over reimbursements).
  • Make a copy for your records.