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Getting Started & Scheduling

Welcome!

Thank you for choosing CAPS for your mental health care. 

All students utilizing CAPS need to start with an Initial Phone Assessment.

We'll talk with you for about 30 minutes to understand your situation, recommend the best support for you, and help you set up next steps. Recommendations may include:

  • Referral to CAPS for further assessment and care
  • Connecting with a community provider
  • Referral to TimelyCare

Schedule your Initial Phone Assessment via HealthyHoos or call (434) 243-5150. A CAPS counselor will call you at your scheduled appointment time.  

Please note that only Initial Phone Assessments can be scheduled online. To schedule, reschedule, or cancel all other CAPS appointments, please call 434-243-5150 or contact your CAPS provider directly.

If you need immediate assistance, call (434) 243-5150 to speak with an on-call clinician. 

CAPS also has embedded counselors in some UVA schools. These embedded counselors have unique awareness of each School’s culture, workload, and curriculum, as well as related challenges and common students concerns. If you’re currently enrolled in Darden School of Business, McIntire School of Commerce, the School of Architecture, the School of Engineering and Applied Science, the School of Law, School of Nursing, or the Batten School of Leadership and Public Policy, and are interested in talking to an embedded counselor at your school, visit our embedded services page.