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Denied or Failure to Submit Verification

Important Dates

Date Required Action
November 18, 2019 Aetna's online health insurance site opens to incoming spring semester students who need to enroll or submit health insurance verification. Please note: if you returned to UVA for the fall semester and have completed the insurance verification prior to the fall semester, you do not need to complete it again for the spring semester. Also, if you are enrolled as a UVA student in the fall, you are unable to waive out of the Aetna student health plan midway during the academic year.
January 1, 2020 Coverage begins for students enrolled in the Aetna Student Health Insurance plan.
February 3, 2020 Deadline by which students must enroll or submit health insurance verification.
February 12, 2020 Deadline by which a student can appeal the decision if their health insurance verification documentation is denied.
February 28, 2020 UVA will post the Aetna Student Health Insurance plan annual premium of $1,742 to the SIS accounts of students who enrolled, failed to submit adequate documentation, or whose health plans were determined not to provide comparable coverage.
March 31, 2020 Deadline by which students must pay the annual premium for the Aetna Student Health Insurance plan.
August 14, 2020 Date that coverage ends for students enrolled in the Aetna Student Health Insurance plan.

Any student who fails to demonstrate comparable coverage in the online site by the deadline above will be automatically enrolled into the Aetna Student Health Insurance plan after a review process. UVA will post the Aetna Student Health Insurance Plan premium in the SIS accounts of students who have not submitted comparable health insurance verification. If the premium payment is not made by the  due date above, a hold will be placed on the student’s SIS account and they will be unable to register for the next semester of classes. Once a student is enrolled in the Aetna Student Health Insurance plan, the coverage cannot be cancelled.

We strongly encourage students to determine if their current health insurance has comparable coverage and make a decision on insurance as soon as possible. UVA will make every effort to enroll students in the Aetna Student Health Plan as quickly as possible, but it typically takes 2-3 weeks from the appeal deadline before Aetna Student Health will receive an enrollment file from UVA. This processing time may necessitate students paying for prescriptions or medical services (such as immunizations, x-rays, and laboratory services) out-of-pocket until the enrollment in the Aetna Student Health Insurance plan has been completed. Once the enrollment in Aetna Student Health is complete, coverage will be retroactive to the coverage start date.

Appealing Denied Waiver Applications

A student may appeal a denied insurance verification decision by contacting Student Health at sth-ins@virginia.edu on or before the appeal deadline above. This deadline will be strictly enforced. If a student obtains new alternate health insurance coverage and wishes to submit new health insurance documentation, they must contact Student Health at sth-ins@virginia.edu on or before the enrollment deadline to receive further instructions.